Bachelor of Art in Hospitality and Tourism Management

+ Giao tiếp Tiếng Anh tốt + Kinh nghiệm 2 năm quản lý nhà hàng

Company name: RE&S Enterprises Pte Ltd + Position title: Management Trainee / Assistant Manager + Position level: Executive – Front Operation + Industry: Food and Beverage + Duration: 7/2014 - 7/2016 • Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team • Check the readiness of restaurant for service day and brief service crew on staffing roster for service day • Manage customer flow and seating/queue arrangement • Supervise the service rendered by the team to ensure it meets the quality, service, cleanliness and value standards and to address lapses in service quality when necessary • Ensure documentation of all cash shortage and surplus in record book and to tally payment collection • Manage cash float, audit rolls, provide technical troubleshoot for cash register errors when necessary • Experience in coffee/tea-making (especially Italian coffee) • Control and manage food cost/wastage • Conduct induction for new hires to provide them with the necessary skills and information carry out roles and functions • Provide training to encourage role rotation among service staff • Train and monitor staff in the company standard operating procedures • Ensure workplace safety practices

Quản lý nhà hàng ở địa bàn Thành phố Hồ Chí Minh