A Hotel Management graduate with over 3 years of experience in the luxury hotel industry. Experienced in Front Office operations with a career progression from Front Desk Agent to Front Office Supervisor and Assistant Front Office Manager-level responsibilities. Skilled in guest relations, team supervision, staff training, problem solving, and maintaining service quality according to 5-star hotel standards. A responsible, enthusiastic, and adaptable individual with strong communication skills and the ability to work under pressure. Seeking to continue developing in hotel operations, enhance management skills, and contribute to excellent guest experiences.

Short-term: Apply my Front Office experience to improve guest satisfaction and contribute to high-quality hotel operations. Long-term: Develop into management positions such as Front Office Supervisor, Assistant Front Office Manager, or Front Office Manager through continuous learning and professional growth