Camp Assistant & Promoted to Food and Beverage Supervisor tại Wocal Retreat Ke Ga

5/2025 → 7/2026 (1 năm 2 tháng)

Bình Thuận

– Warmly welcomed and professionally assisted guests throughout their stay, creating a positive first impression and personalized experience. – Anticipated guest needs and responded promptly to special requests with care and professionalism. – Coordinated guest requests with Front Office, Kitchen, and Service teams to ensure seamless service delivery. – Interacted with guests to gather feedback and identify opportunities to enhance the dining experience. – Supported guest complaint handling and service recovery while maintaining a calm and professional approach. – Ensured restaurant operations followed established service standards and company procedures. – Oversaw daily restaurant operations and supported the Outlet Manager with team coordination and service quality.