Assistant Manager tại Jinya Ramen Bar (USA)

4/2020 → 3/2023 (2 năm 10 tháng)

San Jose, CA

Restaurant Manager Assistant (U.S.A) Jinya Ramen and Bar Corporation - March 2021 to March 2023 Supervised a diversed team of over 30 Front-of-the house and Back-of-the-house restaurant personnel Collaborated with marketing team for advertisement and promotions Worked with Head Chef for new menu items every three months Created work schedule for employee every two weeks Checked and managed ordering foods, beverages and supplies Managed Food Cost and Labor Cost based on sales and seasons Conducted daily sales report Checked all facilities and equipment before opening Cooperated, tested and evaluated staff performance Ensured to fulfill all Mystery Shopper checklist and get 90/100 points or above for service and food Practiced and ensured team compliance with food safety knowledge and procedures. Negotiated resolved customer concerns Line Chef and Server Jinya Ramen and Bar Corporation - April 2020 to February 2021 Managed line cook of both ramen and small plates as well as other fields, when needed, such as prep work and expediting. Complied with nutrition and sanitation regulations and safety standards Ensured optimal guest experience by seating and serving guest in a fast-paced environment with positive attitude