Regional Manager tại Sunset Sanato Resort & Villas Phú Quốc

1/2018 → Hiện tại

Vietnam

 Oversee daily resort operations to ensure superior guest experiences and impeccable service quality.  Develop and implement operational strategies that optimize revenue streams and enhance efficiency.  Lead, mentor, and train a diverse team of hospitality professionals, promoting continuous improvement and excellence.  Coordinate with various departments (food & beverage, housekeeping, maintenance) to ensure seamless service delivery.  Cultivate and maintain strong relationships with customers, partners, and vendors, contributing to a consistently high guest satisfaction rating.