Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Trân Lê
372 Lượt xem hồ sơ
Nữ, 30/08/1993, 32 tuổi
Tp. Hồ Chí Minh
Cập nhật: 23/03/2026
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
30 - 40 triệu
Tiếng Anh (Giỏi)
500 - 999
Giới thiệu bản thân
Trình độ học vấn chuyên môn
The Open University
International business administration - Đại học
2011 → 2015
Kĩ năng
| Leadership skils | |
| Training skills |
Kinh nghiệm làm việc
Cluster learning & development assistant manager tại Ibis styles and mercure vung tau propeties of accor hotels
11/2019 → 9/2022 (2 năm 10 tháng)
Vung Tau
Developing effective induction programmes Conducting appraisals and Design and deliver e-learning courses, workshops and other trainings Producing training materials and Assess the success of development plans and help employees make the most of learning opportunities Monitoring and reviewing the progress of trainees Evaluate individual and organizational development needs Helping line managers and trainers solve specific training problems Keeping up-to-date with developments in training Having an understanding of different learning techniques Looking for ways to grow and retain talent - Help managers develop their team members through career pathing Support recruitment at Mercure Vung Tau from line staff to Assistant level Holding all activities - wellfare at both hotels
Learning & development manager tại Sheraton Phu Quoc Long Beach Resort
11/2022 → 3/2023 (3 tháng)
Phu Quoc
Promotes and informs employees about training programs, emphasizing service excellence. Demonstrates leadership in guest hospitality and customer service to create a positive guest relations atmosphere. Helps employees understand behaviors contributing to service excellence and ongoing training for meeting guest expectations. Utilizes effective training methods to ensure employees grasp guest satisfaction skills. Provides feedback on service behaviors and evaluates training program effectiveness. Monitors training enrollment and attendance, partnering with leaders to assess employee skills transfer. Aligns training activities with the organization's mission and vision, addressing performance gaps and driving brand values. Incorporates guest satisfaction in departmental meetings for continuous improvement. Participates in the Guest Voice Committee to enhance staff service, achieving a significant improvement in ratings. Joining Guest Voice Committee for upgrade points of Staff Service, move from 65 pts to 88pts in 1 month. Leading and training L&D Coordinator for organizing all activities and conduct more English class/ English Pocket English (New Project).
LEARNING & TALENT DEVELOPMENT MANAGER tại MELIA VINPEARL PHU QUOC
6/2023 → Hiện tại
Vietnam
Collaborate with leaders to identify training needs and drive performance growth. Develop, deliver, and evaluate impactful training programs across all staff levels. Maximize the L&D budget, ensuring cost-effective and high-value training solutions. Stay ahead of industry trends, integrating best practices into learning initiatives. Build strategic partnerships with external training providers to enhance development programs. Work closely with HR to strengthen talent management, succession planning & performance reviews. Lead, mentor, and empower the L&D team (Coordinator & English Teacher) for professional excellence. Drive employee engagement through meaningful internal activities that foster a positive culture. Oversee PDP for promotions, designing development plans, coaching, and follow-ups.
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