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VIẾT THỊ MINH
226 Lượt xem hồ sơ
Nữ, 20/12/1991, 34 tuổi
THÔN ĐÌNH- SƠN ĐỒNG- HOÀI ĐỨC- HÀ NỘI
Cập nhật: 20/04/2026
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
20 - 30 triệu
Hà Nội
Tiếng Anh (Khá)
5 sao
Kinh doanh & tiếp thị
Khách sạn/ Khu căn hộ
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Đại Học Mở Hà Nội
Quản Trị Kinh Doanh Du Lịch & Khách sạn - Đại học
2009 → 2012
Kĩ năng
| Tin học văn phòng | |
| Sáng tạo | |
| Thiết Kế - Mỹ Thuật | |
| upselling |
Kinh nghiệm làm việc
Senior Sales Manager tại Lotte Residence
10/2025 → 12/2025 (2 tháng)
Hà Nội
Manage and oversee sales and leasing activities for long-term, short-term, and other property types. Handle guest inquiries and negotiations to ensure optimal deals and customer satisfaction. Drive strategies to maximize occupancy and revenue performance. Develop and maintain strong partnerships with travel agencies, online travel agents (OTAs), and corporate leasing clients. Monitor sales performance, analyze results, and adjust strategies to achieve targets. Negotiate contract renewals and propose rate adjustments in line with market trends. Oversee additional sales channels, including restaurant and package sales when required. Manage 3-bedroom waiting lists: update availability, maintain client records, and coordinate with potential tenants. Ensure smooth coordination with other departments to maintain high service standards and guest satisfaction. Follow up on pending and overdue payments; assist with budgeting and revenue tracking. Support interdepartmental initiatives and perform other tasks assigned by senior management.
Waistress tại Jaspas Restaurant
1/2012 → 3/2013 (1 năm 1 tháng)
Hà Nội
Took customer’s order ( food, drinks); Provided up-to-date information to guests to promote sales and revenue; Contributed to increase selling of food, drinks; Operated POS system; Set guest rooms and tables fast and neatly; Demonstrated ability to work effectively in a team environment, workingwith others to complete the job; Dealt with customer’s complaints and problems; Demonstrated my communication skill with foreigner customers
Receptionist tại Eden Hotel
3/2013 → 3/2013 ()
Hà Nội
Advertised and sold rooms to potential and walk-in customers to increase occupancy rate and revenue with refined information; Arranged customers’ requirements through cooperation with other departments to provide the best service; Did check-in and check-out procedures for customers at reception desk; Booked airplane tickets, local tour, transportation and restaurant for customers; Recorded and reported any issues claimed by guests to management for better service and decision making; Answered phone call from outside and transferring it to customer’s room or other departments; Collected room payments from clients and setting up accounts for new customer.
Receptionist tại My Way Hotel & Residence
6/2014 → 9/2015 (1 năm 3 tháng)
Hà Nội
Advertised and sold rooms to potential and walk-in customers to increase occupancy rate and revenue with refined information; Arranged customers’ requirements through cooperation with other departments to provide the best service; Did check-in and check-out procedures for customers at reception desk; Booked airplane tickets, local tour, transportation and restaurant for customers; Recorded and reported any issues claimed by guests to management for better service and decision making; Answered phone call from outside and transferring it to customer’s room or other departments; Collected room payments from clients and setting up accounts for new customer.
Sales Executive tại My Way Hotel & Residence
10/2015 → 6/2016 (8 tháng)
Hà Nội
Make efforts to maximize revenue of room, conference, food-beverages, and other hotel services; Make sales visits and/or telesales to customers; Search for new clients at the same time maintain relationship with existing accounts; Handle smoothly guest complaints if any; Negotiate and solicit business/contracts across assigned segment; Report on the competitor’s sales strategies
Sales Executive tại Pan Horizon Hotel & Residence
6/2016 → 9/2017 (1 năm 3 tháng)
Hà Nội
Make efforts to maximize revenue of room, conference, food-beverages, and other hotel services; Make sales visits and/or telesales to customers; Search for new clients at the same time maintain relationship with existing accounts; Handle smoothly guest complaints if any; Negotiate and solicit business/contracts across assigned segment; Report on the competitor’s sales strategies
Sales Manager tại Khách sạn Brandi Fuji
10/2017 → 10/2022 (5 năm )
Hà Nội
Successfully achieved daily sales call targets with high effectiveness. Proactively developed new business leads for the hotel on a weekly basis. Strategically prepared monthly target account lists and action plans for main market segments. Organized a minimum of 2 site inspections or entertainment meetings per week with qualified potential or existing clients. Monitored competitors’ pricing strategies, market penetration, and marketing activities to maintain a competitive advantage. Took full ownership of managed accounts: contracting, updating profiles, and renewing agreements. Coordinated VIP guest management including personalized meet & greet services. Promoted hotel facilities and services through up-selling and crossselling to maximize sales revenue. Negotiated to secure the best profit margins and rates for the hotel. Actively participated in client events and local business community activities to enhance hotel visibility and build strong networks. Reported market trends and new business leads to the Director of Sales & Marketing.
Sales Manager tại FTE Ba Dinh Hotel & Gloud Hotel
11/2022 → 9/2025 (2 năm 10 tháng)
Hà Nội
Successfully achieved daily sales call targets with high effectiveness. Proactively developed new business leads for the hotel on a weekly basis. Strategically prepared monthly target account lists and action plans for main market segments. Organized a minimum of 5 site inspections or entertainment meetings per week with qualified potential or existing clients. Monitored competitors’ pricing strategies, market penetration, and marketing activities to maintain a competitive advantage. Took full ownership of managed accounts: contracting, updating profiles, and renewing agreements. Coordinated VIP guest management including personalized meet & greet services. Promoted hotel facilities and services through up-selling and crossselling to maximize sales revenue. Negotiated to secure the best profit margins and rates for the hotel. Actively participated in client events and local business community activities to enhance hotel visibility and build strong networks. Reported market trends and new business leads to the Director of Sales & Marketing.
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