Nhân viên lễ tân tại Crowne Plaza Phu Quoc Starbay

2/2024 → 4/2025 (1 năm 2 tháng)

Phu Quoc City

My name is Nguyen Que Tram, I graduated with a degree in Hospitality Management and have one year of experience working at a 5-star international hotel as a Guest Service Agent. I have previous experience handling tasks such as: answering phone calls, responding to guest emails, and providing information about property facilities and room accommodation or directly explaining booking. regulations and cancellation policies to guests. I am confident using Opera PMS and enjoy working with systems and helping guests even before they arrive. I am passionate about hospitality and always try to improve myself. My previous managers often said I am a good listener and willing to learn, and I believe I can be a positive part of your team. I have attached my CV for your review. Thank you very much for your time and consideration. I hope to have the opportunity to speak with you in an interview.