Self-employed tại Home business

5/2022 → / (3 năm 7 tháng)

HCM

Managed daily operations, customer interaction, stock tracking. Improved multitasking, self-management, and basic accounting skills.

Business Development Executive tại Shopee Food

5/2018 → 3/2022 (3 năm 9 tháng)

HCM

Managed merchant onboarding and support across multiple platforms. Handled customer issues and coordinated with internal teams for fast resolution. Achieved high monthly sales and recognized for excellent performance. Developed skills in communication, coordination, and task prioritization.

Captain Banquet tại NOVOTEL SAIGON CENTRE

4/2016 → 3/2018 (1 năm 10 tháng)

HCM

Coordinate with related departments and support sales to fulfill the requirements of setting up and decorating guests for conferences and banquets. Manage and arrange work for junior staff, train staff on hotel regulations and services, ensure conferences and banquets are always completed according to guests' requirements. Resolve issues and problems during conferences and banquets. Assisted in billing and guiding guests for payment after events. Inspect equipment and transfer technicians to repair if there is damage, ensuring equipment is always in the best condition.

Waiter tại EDEN STAR SAIGON HOTEL

1/2015 → 3/2016 (1 năm 1 tháng)

HCM

Serve and solve problems of customers who come to dine at the restaurant. Telephone reception and room service. Prepare and arrange cutlery and equipment at the restaurant to be ready to serve customers.

Causual Banquet tại Hotel Nikko Sai Gon

1/2012 → 12/2014 (2 năm 10 tháng)

HCM

Prepare, arrange and serve customers in events, conferences and banquets. Perform tasks assigned by superiors during customer service.

Top 2 sales of the month ShopeeFood

6/2019

Top 2 sales of the month ShopeeFood

Top 2 sales of the month at ShopeeFood

7/2018

Top 2 sales of the month at ShopeeFood

Staff Of The Month at Novotel Centre

12/2017

Staff Of The Month at Novotel Centre