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Việc làm thêm
Nguyễn Duy Anh
8 Lượt xem hồ sơ
Nam, 15/07/1996, 29 tuổi
TP.HCM
Cập nhật: 26/08/2025
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Nhân viên
8 - 12 triệu
HCMC
Tiếng Anh (Giỏi)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
| Tin học văn phòng | |
| Training and Development | |
| Quản lí thời gian | |
| Tổ chức công việc | |
| Giải quyết phàn nàn | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Lắng nghe và xử lý tình huống |
Kinh nghiệm làm việc
Receptionist tại HÔTEL du LAC
5/2025 → / (3 tháng)
HCM
Check in-check out for guests. -Ensuring that guests or visitors receive excellent customer service. -Leading guests to their room after check-in -Responsible for ensuring that the front desk operates efficiently and meets quality standards set by the organization. -Ensure that safety and security protocols are followed, including monitoring the lobby area, handling emergency situations, and enforcing security procedures. -Create reservations, assist the customers with their online bookings. -Work in night shifts, ensuring security and handling late night requests. -Work with the sales department, arranging rooms for guest. -Making payment for the customers, make sure the guests are satisfied with our services. -Handling online transactions.
Receptionist tại SOKOGROUP
9/2024 → 5/2025 (7 tháng)
HCM
-Handling hotline, contacting guests and making reservations. -Making tea for guests, showing guest around the restaurant. -Responsible for ensuring that the tea lounge operates efficiently and meets quality standards set by the organization. -Ensuring that guests or visitors receive excellent customer service.
Ecommerce Executive - Ecommerce Supervisor tại Công ty TNHH Aharooms Internet
9/2022 → 5/2024 (1 năm 7 tháng)
HCM
-Manage daily operations on OTA platforms, including updating rates, availability, and content (photos, descriptions, amenities) of our hotels. -Monitor sales performance across different OTA channels to optimize pricing and increase income. -Develop and apply promotional campaigns on OTAs to attract bookings. -Work with marketing and revenue management teams to ensure competitive pricing. -Build and maintain relationships with OTA account managers and partners. -Handle guest inquiries or complaints received through OTA channels professionally and promptly. -Stay updated with OTA trends, new tools, and best practices to improve the online presence and booking conversion rates.
Front Office Agent tại Liberty Central Saigon Centre Hotel
6/2019 → 7/2022 (3 năm )
HCM
-Work with Smile PMS. -Check in-check out for guests. -Ensuring that guests or visitors receive excellent customer service. -Conduct training sessions for new front desk staff. -Responsible for ensuring that the front desk operates efficiently and meets quality standards set by the organization. -Ensure that safety and security protocols are followed, including monitoring the lobby area, handling emergency situations, and enforcing security procedures. -Create reservations, assist the customers with their online bookings. -Work in night shifts, ensuring security and handling late night requests. -Work with the sales department, arranging rooms for guest. -Making payment for the customers, make sure the guests are satisfied with our services. -Handling online transactions, create invoices and send it to the customers under their requests.
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