A senior F&B operational leader with over 12 years of hands-on experience in the luxury hospitality sector. Possessing a rare and powerful combination of expertise in F&B Operations, Large-scale Event & Banquet Management, and Strategic Human Resources (CHRO certified). Distinguished by the ability to drive business performance through lean cost control, comprehensive SOP restructuring, and the development of self-sustaining human resource ecosystems. Proven track record of maintaining 5-star service excellence even during peak high-volume periods, managing operations for up to 1,700 guests.