With over 8 years of experience in the hospitality industry, I have developed a strong foundation in guest service, operations, and team leadership. I spent more than 2 years as a Duty Manager at Marriott, where I oversaw daily hotel operations, ensured exceptional guest experiences, and supported interdepartmental coordination. During that time, I also served as Acting Loyalty Manager for 6 months, focusing on enhancing guest satisfaction, managing elite member relations, and promoting brand loyalty programs. Additionally, I bring over 5 years of experience in Front Office roles, including Receptionist, Customer Service Executive and Supervisor positions, where I refined my communication skills and gained deep knowledge of front desk procedures. I am now eager to bring my dedication, professionalism, and passion for hospitality to a new opportunity in the industry.

As a hospitality professional with 8+ years of experience, I have led teams to deliver exceptional service and operational efficiency. My leadership style focuses on empowerment, collaboration, and long-term growth. I’m eager to apply these strengths in a forward-thinking organization that values both people and performance