I’m a dynamic , results-driven , data – oriented person .With solid experience and the ambition to become an expert in the hospitality industry, I am ambitious to explore a new challenge in my career.

Bachelor

My key competency includes: Wise management, strong leadership skill and interpersonal relation. Strong communicator with excellent guest relation skills and comprehensive knowledge of Service, Rooms, E-commerce Sales/Marketing . Expertise in Front Office Operation . Coordinating the organization and administrative functions in all areas of the Front Office, ensuring total compliance with the standards of operation, ensuring that staffing is maintained at an appropriate level to match business demand

Handling all guests complains expeditiously to complete resolution , particularly monitor all rooms expenses to ensures that they are kept in line with budget , maximise room revenue and providing solutions to improve problem areas and assisting in implementing corrective measures.

Aug 14 – Now: The Palmy Hotel