Senior Bar Supervisor tại Chill Sky Bar

2/2018 → 2/2021 (3 năm )

Tp. Hồ Chí Minh

• Plan weekly work schedules for all store employees. • Manage the quantity and quality of preparation ingredients. • Onboard and provide training for new employees. • Ensure smooth sales and service operations while maintaining product quantity and quality. • Oversee food hygiene and safety. • Resolve issues arising with customers and other departments. • Develop ideas for beverage menu expansion

Bar Manager tại Hotel DesArt Saigon

2/2022 → Hiện tại

Thành Phố Hồ Chí Minh

• Monitor and develop the quality of beverages, including wine, cocktails, smoothies, and co ee. • Supervise the quantity and quality of food and beverages, and manage consumption and operational costs of sta . • Collaborate e ectively with other departments to ensure the best customer experience and promptly resolve arising issues. • Ensure compliance with food hygiene and safety standards according to HACCP. • Handle and resolve customer complaints regarding service quality and product standards. • Manage sta , participate in recruitment, onboarding, and training of new employees. • Manage budget, control costs, and monitor monthly revenue growth. • Coordinate with departments to implement customer engagement and promotional programs. • Professional Achievements: Outstanding Employee of 2023 & Outstanding Manager of 2024

Selected as a representative of Accor Vietnam to participate in international culinary programs in Paris, Seoul, and Singapore.

2/2026

Tham gia các chương trình đào tạo và phát triển đồ uống. Ẩm thực.