FRONT OFFICE INTERN tại SALINDA RESORT PHU QUOC

7/2025 → 12/2025 (5 tháng)

PHU QUOC

• Greeting guests: Welcomed and escorted guests upon arrival, ensuring a warm rst impression and assisting with check-in procedures. •Maintaining guest experience: Listened attentively to guest concerns and coordinated with relevant departments to resolve issues promptly, ensuring guest satisfaction and service recovery. • In charge of night shift: Checked Guest residence declaration forms, handled Due-outs and re-checked guests' billing before checking-out. • Scheduling: Made car schedules and assigned drivers to pick up or drop o guest. • Making payments: Handled guest payments accurately using POS systems while maintaining condentiality and nancial accuracy.