I am a Hospitality Management student with a strong interest in Front Office operations . I am a responsible and service-oriented student with strong communication skills and a professional attitude. I adapt quickly to new environments, pay attention to details, and always maintain a positive and polite attitude. Currently learning Chinese to enhance my communication skills and support future work. EDUCATION RMIT UNIVERSITY Major: Tourism and Hospitality Management. Related Course: Business Communications and Professional Practice (2023) CAREER OBJECTIVE Seeking to gain practical experience in the FO department, learning the check-in and check-out procedures, and become proficient in using hotel management software (Opera, PMS). Develop my professional communication skills and problem-solving abilities in a professional hospitality environment. Committed to continuous learning and actively support the Reception team to improve customer satisfaction.