Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Đỗ Lương Hương Giang
22 Lượt xem hồ sơ
Nữ, 04/03/2000, 26 tuổi
127/87 Ni Sư Huỳnh Liên P. Bảy Hiền TPHCM
Cập nhật: 12/03/2026
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 3 đến 5 năm
Nhân viên
8 - 12 triệu
HCMC
Tiếng Anh (Khá)
N/A
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
Kinh nghiệm làm việc
FLIGHT SUPPORT SPECIALIST tại TRANSCOSMOS
4/2025 → Hiện tại
Việt Nam
Receive and handle customer inquiries and feedback related to flight bookings before, during, and after their trips via chat, email, and phone. Assist customers with ticket changes, cancellations, refunds, name corrections, and passenger information updates in accordance with airline policies. Coordinate directly with airlines and partners to resolve flight-related issues such as delays, cancellations, overbooking, and baggage problems. Support customers in requesting, tracking, and receiving refunds while ensuring compliance with airline and company procedures. Update and maintain accurate case records and customer information in the ticketing system. Ensure service quality and customer satisfaction in line with Traveloka's standard and KPIs.
ACCOMMODATION SUPPORT SPECIALIST tại CONCENTRIX
6/2024 → 11/2024 (5 tháng)
Việt Nam
Handle customer inquiries and feedback related to hotel reservations before, during, and after their stay via phone, chat, and email. Assist guests in contacting properties to resolve issues such as booking discrepancies, room problems, overbooking, and service complaints. Support customers with booking modifications, cancellations, and refunds in accordance with Booking.com and property policies. Help guests find alternative accommodations when issues arise during their stay. Coordinate with hotel partners to ensure timely resolutions and protect customer experience. Accurately update customer cases and booking details in internal systems. Ensure customer satisfaction while meeting quality standards, KPIs, and SLA requirements.
BUSINESS SUPPORT STAFF tại PREFORD LOGISTICS COMPANY
7/2022 → 2/2024 (1 năm 7 tháng)
Việt Nam
Job Responsibilities Consult customers and provide accurate quotations for logistics and transportation services. Receive and process order requests from overseas partners and international clients. Coordinate with relevant parties to check operating costs, transportation fees, original bill of lading (OBL) issuance costs, and other additional charges. Make reservations and book shipments with shipping lines, airlines, and other carriers. Monitor train and flight schedules and proactively inform customers of any changes or delays. Handle issues arising during cargo packing and preparation to ensure smooth shipment processes. Receive shipping instructions and declarations from customers and submit declarations to shipping lines. Enter and manage revenue and expense invoices for customers and shipping companies accurately. Issue bills of lading and related shipping documents to customers. Track shipments and orders until cargo arrives at the port of destination.
Google
Facebook
Zalo
