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Từ 3 đến 5 năm
Giám sát
20 - 30 triệu
Toàn Quốc
Tiếng Anh (Giỏi)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
Kinh nghiệm làm việc
Training Management Trainee tại Lotte Hotel Hanoi
12/2022 → 6/2023 (6 tháng)
Hanoi, Vietnam
mplemented new orientation (14 courses); achieved 97% positive feedback • Led weekly English training for F&B; achieved 100% participation and improved service quality • Directed "Service Monitoring Training" project to refresh Lotte SOPs for all staff • Coordinated monthly training schedules, conducted spot checks, and managed OJT reporting • Organized internal events (Year End Party 2022, Women’s Day 2023), boosting staff engagement • Served as Master of Ceremony (MC) for formal events (e.g., Lotte Scholarship Ceremony 2022)
Learning & Development Executive tại Mercure Hanoi La Gare Hotel,
6/2023 → 6/2024 (1 năm )
Hanoi, Vietnam
Exceeded training KPI (4,6 hours/employee) by 15% against 4.0 hour target • Accomplished Government Regulatory Trainings (First Aid, Fire Safety, Food Handler, Work Safety) • Facilitated Accor compliance programs to employees (WATCH, Anti-bribery and Corruption) • Organized hotel’s internal events (Town Hall, CSR, Spring & Summer Outing, Year End Party) • Prepared the annual training plans and budget for 2024 • Managed General Manager's reports and audit documents • Awarded Best Back Of The House Employee of Quarter 1.2024
Management Trainee – Human Resources tại Kempinski Hotel & Residences Palm Jumeirah
2/2025 → 8/2025 (6 tháng)
Dubai, UAE
Ensured a smooth onboarding process for new hires • Managed annual flight requests for colleagues • Organized internal activities and designed engaging posters • Handled administrative tasks, including visa applications, Trakhees, OHC Medical, and payroll • Prepared the 2026 budget for employee engagement activities • Awarded Best Back-of-House Employee for April 2025



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