Tour Operation Assistant tại Al Badaya Tourism

12/2023 → 1/2026 (2 năm 1 tháng)

Dubai

Handled bookings and maintained supplier accounts for restaurants, transportation, and attraction tickets. Verified supplier invoices and submitted them to the accounts department. Prepared invoices and required documents for Korean translators before each tour. Requested and followed up on invoices and sent receipts to all suppliers. Prepared all necessary tour documents and assigned schedules for local guides and drivers. Booked FIT (Free Independent Traveler) tickets and managed hotel reservations for both groups and individuals. Researched and sourced restaurants, transportation providers, and hotel partners as per client requests. Acted as liaison between the Korean tour leader, local guides, and suppliers to resolve complaints or service issues. Coordinated tour operations and communication with the Korea head office for smooth execution of itineraries. Used CRS system to check reservations, confirm the number of PAX, and issue final confirmations.