Hoteljob MV: "Tôi Là Nhân Viên Khách Sạn": Xem Ngay

Hoteljob.vn ra mắt phiên bản App Mobile cho 2 hệ điều hành IOS (Tại đây) và Android (Tại đây)
https://www.hoteljob.vn/ho-so-online/2772927-tran-thi-kim-hoan 2772927-tran-thi-kim-hoan.pdf
TRẦN THỊ KIM HOÀN

TRẦN THỊ KIM HOÀN

Hồ sơ 5 sao 15 Lượt xem hồ sơ

Nữ, 21/03/1983, 43 tuổi

Khánh Hòa

Cập nhật: 16/03/2026

  • Chia sẻ:

Thông tin liên hệ

Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.

Thống kê kết quả liên hệ của các nhà tuyển dụng Số lượt Thời gian liên hệ gần nhất
Liên hệ thành công 0 Chưa có
Liên hệ không thành công 0 Chưa có
Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Tổng giám đốc/ Giám đốc
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
Toàn Quốc
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
N/A
Công việc mong muốn
Quản lý, điều hành
Lĩnh vực
Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch

Giới thiệu bản thân

Hospitality operations leader with over 15 years of experience in upscale hotels and resorts, including senior roles as Executive Assistant Manager and Deputy General Manager. Proven ability to lead multi-department operations, strengthen SOP discipline, improve workforce productivity, and support sustainable financial performance. Brings a balanced combination of operational execution, guest experience focus, and commercial awareness.

Trình độ học vấn chuyên môn

Kĩ năng

Kinh nghiệm làm việc

DEPUTY GENERAL MANAGER | DIRECTOR OF ROOMS | MARCOM MANAGER tại Lady Hill Sapa Resort

6/2021 → 3/2024 (2 năm 8 tháng)

Việt Nam

Property scale: 179 rooms, 2 restaurants, a Spa & Jjimjilbang, and a 400-seat meeting center - Played a key role in both pre-opening preparation and day-to-day operations, helping build operational foundations while ensuring smooth service delivery after launch. - Worked closely with the General Manager and investors on OS&E planning, departmental budgets, recruitment and overall operational readiness. - Led the implementation of SOPs, service processes and cross-functional coordination across departments to support opening readiness and operational discipline. - Oversaw daily operations across Rooms, F&B, Spa and supporting functions, ensuring service consistency, guest experience quality and effective interdepartmental collaboration. - Monitored operational performance, followed up on service gaps and supported corrective actions to improve efficiency and overall guest satisfaction. - Partnered with Sales & Marketing and department heads to support revenue performance, market positioning and guest experience initiatives, contributing to the resort’s Top 3 OTA ranking in Sapa within three months of opening. - Supported resort positioning, campaign planning, and brand communication for a lifestyle hospitality product.

EXECUTIVE ASSISTANT MANAGER tại Wyndham Lynn Times Thanh Thuỷ

4/2024 → 7/2025 (1 năm 2 tháng)

Việt Nam

Property scale: 500 rooms, 3 restaurants, 1 bar, a 400-seat meeting center, and an Onsen & Spa center - Directed day-to-day resort operations across Rooms, F&B, Spa, and supporting functions, ensuring service consistency and alignment with established operating standards. - Strengthened SOP implementation and cross-department coordination to improve operating discipline and service consistency across the property. - Optimized Room Division workflows and introduced flexible staffing deployment, improving operational efficiency by 15% while maintaining labor cost discipline. - Monitored KPIs, OPEX, and manpower allocation, driving corrective actions to improve productivity and guest satisfaction. - Partnered with Sales & Marketing and HODs to align operations with business demand, revenue opportunities, and brand positioning. - Resolved escalated guest issues and coached HODs to strengthen accountability and service recovery performance.

Mong muốn về công việc

Giải thưởng

Thông tin tham khảo

Chia sẻ:

Mã QR giới thiệu

Đánh giá profile