I am a motivated and service-oriented professional with hands-on experience in customer service and hospitality environments. Having worked at SAGS (Saigon Ground Services), I developed strong skills in guest service, communication, and problem-solving while assisting passengers in a fast-paced, multicultural setting. My experience as an English Teaching Assistant has further strengthened my interpersonal skills, patience, and ability to work effectively in a team. I am eager to bring my positive attitude, professionalism, and passion for guest care to create a welcoming atmosphere and ensure a pleasant stay for guests as a Hotel Receptionist.