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Từ 1 đến 3 năm
Nhân viên
8 - 12 triệu
Kiên Giang
Tiếng Anh (Trung bình)
5 sao
Tiền sảnh
Resort/ Khu Du lịch
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
Kinh nghiệm làm việc
Bellman/Guest Guide tại VinOasis Phu Quoc Resort
5/2021 → 3/2022 (9 tháng)
Phu Quoc
– Guest Welcome & Assistance: Provided a warm and professional welcome to guests upon arrival, ensuring a seamless check-in experience by handling luggage efficiently. – Luggage Management: Managed the secure storage, delivery, and retrieval of guest luggage in accordance with 5-star standard operating procedures. – Room Orientation: Escorted guests to their rooms and conducted professional room orientations, highlighting in-room features, hotel amenities, and safety procedures. – Departmental Coordination: Collaborated closely with Front Office and Concierge teams to facilitate smooth guest transitions and resolve any immediate requests. – Vehicle Coordination: Assisted in managing the driveway and coordinating shuttle services or taxis to ensure orderly traffic flow at the main entrance.
Lifeguard - Recreation tại Radisson Blu Resort Phu Quoc
5/2022 → Hiện tại
Phu Quoc
– Safety & Emergency: Monitored pool/beach areas and performed professional rescues and First Aid/CPR according to international standards. – Guest Service: Provided proactive assistance and resort information following the "Yes I Can!" service philosophy. – Facility & Recreation: Managed pool-side setup and facilitated daily recreational activities to enhance guest experience. – Checked and maintained pool-side setups and recreation equipment regularly to ensure they remained in good condition for guest use. – Operational Support: Supported the Recreation Assistant Manager in daily tasks such as shift briefings and equipment inventory checks to maintain smooth departmental operations



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