Dear Hiring Manager, I am writing to express my interest in the Front Office Supervisor or Duty Manager position within your esteemed property. With over three years of international hospitality experience, including roles with The Ritz-Carlton and Accor properties, I am confident in my ability to contribute effectively to your team. During my time at The Ritz-Carlton, I have been actively involved in supervising front office operations, leading teams, and ensuring exceptional guest satisfaction in alignment with luxury brand standards. My previous experience in Dubai has also provided me with a strong understanding of the UAE hospitality environment and the expectations of a diverse, international clientele. I am particularly skilled in managing guest relations, resolving concerns efficiently, and supporting team performance to achieve operational and service excellence goals, including membership enrollment targets. I thrive in fast-paced environments and am passionate about delivering personalized guest experiences. Thank you for considering my application. I look forward to the opportunity to discuss how I can add value to your team. Kind regards, Pham Thi Ky Duyen