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DANG NGOC TRI

DANG NGOC TRI

Hồ sơ 5 sao 51 Lượt xem hồ sơ

Nam, 24/02/1986, 40 tuổi

181 Cao Thắng

Cập nhật: 03/04/2026

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Liên hệ thành công 0 Chưa có
Liên hệ không thành công 0 Chưa có
Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Tổng giám đốc/ Giám đốc
Mức lương mong muốn
30 - 40 triệu
Nơi mong muốn làm việc
Toàn Quốc, Hà Nội, HCMC
Ngoại ngữ
Tiếng Anh (Giỏi), Tiếng Pháp (Giỏi), Tây Ban Nha (Trung bình)
Quy mô công ty lớn nhất từng làm
100 - 499

Giới thiệu bản thân

• Dynamic professional with extensive experience in hospitalitymanagement and business development, eager to contribute to ateam focused on enhancing customer experiences through eff ectiveproject management and training. • Proven track record of driving operational effi ciency, improvingguest satisfaction, and fostering collaborative environments. • Committed to delivering exceptional service quality and leveragingstrong relationship-building skills to support client needs andfacilitate innovative solutions. • Excited to play a pivotal role in transforming customer supportpractices.

Trình độ học vấn chuyên môn

EPH PARIS

TOURISM - Đại học

2009 → 2013

Kĩ năng

Quản lý
Quản lí thời gian
Kỹ năng bán hàng, phục vụ khách hàng
Training and Development
Tổ chức công việc

Kinh nghiệm làm việc

Associate General Manager tại Sabina Hotels

1/2018 → 3/2022 (4 năm 1 tháng)

Ho Chi Minh

• Managed day-to-day operations for a 70+ unit hotel, improving operational efficiency and guest satisfaction through strategic planning. • Achieved a 20% increase in online customer satisfaction ratings by streamlining guest service protocols. • Implemented a comprehensive training program that improved guest satisfaction scores by 25% within the first year. • Coordinated the renovation of guest rooms and common areas, completing the project 10% under budget and 2 weeks ahead ofschedule. • Oversaw the hiring, training, and mentorship of a staff of 80, raisingservice standards and reducing staff turnover by 18%. • Implemented new inventory management system that decreased waste and saved the hotel $30K annually. • Generated financial reports and controlled P&L, sustaining profitability and cutting costs by 12% without compromising the quality of services. • Negotiated with vendors resulting in a 15% reduction in supply costswhile maintaining the quality of amenities off ered to guests.

Senior Business Development Manager tại Klook

3/2022 → 3/2024 (2 năm )

Việt Nam

ACHIEVEMENT 1. Big merchants: Disneyland Paris, Eiel Tower ticketing, Bateaux Mouches,... 2.Collected fund: 150.000 USD in cash from Disneyland Paris, 1000 tickets in kind by Bateaux Mouches Company • Identied and pursued new market opportunities, resulting in the successful expansion into three new geographic regions and a 40% increase in market share. • Successfully identied and cultivated key strategic partnerships resulting in a 30% increase in new business opportunities and revenue growth. • Led a cross-functional team to develop and implement a comprehensive sales and marketing strategy, resulting in a 20% increase in market share within 6 months. • Negotiated and closed high-value contracts with major clients, exceeding sales targets by 15% and contributing to the company's bottom line. • Built and maintained strong relationships with key clients, resulting in a 25% increase in client retention and renewal rates. • Led a high-performing BDM team, providing mentorship and guidance that resulted in a 20% increase in individual and team sales targets.

Sales and Business Development Director tại Heritage LINE Co., Ltd

3/2024 → Hiện tại

Việt Nam

• Directed cluster-wide commercial strategy across multiple vessels and destinations, with full accountability for topline revenue performance, occupancy optimization, and yield management across source markets. • Owned consolidated sales budget and forecasting accuracy, delivering sustainable revenue growth while safeguarding ADR positioning and luxury brand equity. • Designed and implemented cluster-level sales architecture, defining segmentation strategy B2B, wholesale, retail luxury advisors, charter, MICE, direct) and optimizing channel mix to maximize margin contribution. • Led and mentored regional sales managers across key markets Europe, Australia, North America, Asia), setting performance KPIs, pipeline governance, and structured account development plans. • Negotiated and structured multi-year global agreements with strategic trade partners, ensuring forward booking stability and mitigating seasonality risk across the fleet. • Established cluster revenue governance framework in collaboration with Revenue Management, including pricing corridors, discount thresholds, allotment controls, and displacement analysis for charters vs. FIT. • Provided executive-level reporting to ownership and senior management, including booking pace analysis, demand forecasting, market intelligence, and competitive benchmarking to inform fleet deployment decisions. • Spearheaded new market penetration initiatives and source market diversification to reduce overreliance on any single geography. • Collaborated with Marketing and Brand teams to ensure campaign ROI alignment with sales conversion strategy and high-value customer acquisition. • Partnered with Operations and Product teams to align sales commitments with vessel capacity, service delivery standards, and experiential positioning to protect long term brand perception. • Played a key role in evaluating expansion opportunities, including new itineraries, repositioning strategies, and charter business development to enhance cluster-wide asset productivity.

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