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Thái Đức Duy

Thái Đức Duy

Hồ sơ 5 sao bạc 25 Lượt xem hồ sơ

Nam, 07/07/2000, 25 tuổi

41 Ngõ Trạm, Hoàn Kiếm, Hà Nội

Cập nhật: 09/04/2026

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Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Giám sát
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Hà Nội
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Quản lý, điều hành, Kinh doanh & tiếp thị, Tiền sảnh
Lĩnh vực
Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch, Công ty Du lịch, lữ hành, phòng vé

Giới thiệu bản thân

I am a highly ambitious person who always strives to aim high whose also extremely passionate in what I do as well bring a flare of creativity to the workplace. I also have talent for self-expression through artistic ways and also highly value harmony, emotional and moral connections in my work, I am currently pursuing to work at the Front Office Department or work as the F&B attendant. During this time I was able to gain valuable insight on cust Education BACHELOR OF ARTS (HONOURS) INTERNATIONAL HOSPITALITY MANAGEMENT From January 2023 to August 2023 TMC Academy 805 Geylang Rd, Singapore HIGHER DIPLOMA IN HOSPITALITY AND TOURISM MANAGEMENT From October 2021 to November 2022 TMC Academy 805 Geylang Rd, Singapore HIGH SCHOOL From August 2015 to June 2018 Vinschool Ha Noi,Vietnam

Trình độ học vấn chuyên môn

Kĩ năng

Kinh nghiệm làm việc

F&B service (internship) tại Tanah Merah Country Club Garden Course

5/2022 → 11/2022 (6 tháng)

1 Tanah Merah Coast Rd, Singapore

-Helped customers understand the dishes available on the menu and make necessarychanges to those meals based on their dietary needs. -Responsible for taking orders at the counter for to go orders and at tables for customers dining at the restaurant. -Worked in the back of house to produce salads and other cold dishes quickly to increase customer satisfaction rates. -Utilized upselling methods to increase the average bill amount by five percent

Front Desk Agent tại Sofitel Legend Metropole Hanoi

11/2023 → Hiện tại

15 Ngo Quyen Street,Hanoi

- Dynamic and customer-focused Front Desk Agent with nearly three years of experience working at the prestigious Sofitel Legend Metropole Hanoi, delivering world-class service to guests in an iconic luxury hotel environment. Adept at handling check-ins/check-outs, managing reservations, and resolving guest concerns with professionalism and poise. Proven track record of upholding luxury standards, fostering positive guest relationships, and contributing to the hotel’s reputation for excellence. Seeking to leverage my experience and expertise to continue enhancing guest experiences in a new role. - Guest Service Excellence: Skilled at creating personalized and memorable experiences for guests. - Reservations and Front Office Operations: Proficient in using property management systems (PMS) like Opera to manage reservations, check-ins, check-outs, and billing. - Problem Resolution: Strong ability to handle guest inquiries, complaints, and special requests with tact and efficiency. - Luxury Hospitality Standards: Comprehensive understanding of Sofitel brand standards and delivering five-star service. - Team Collaboration: Effective team player who communicates well with all departments, ensuring seamless service delivery. - Multilingual Communication: Fluent in English, enabling smooth interactions with an international clientele. - Attention to Detail: Ensures accuracy in guest profiles, billing, and handling VIP and special requests.

Mong muốn về công việc

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