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Anh Nguyen

Anh Nguyen

Hồ sơ 5 sao vàng 22 Lượt xem hồ sơ

Nam, 16/07/1992, 33 tuổi

Phường Ngũ Hành Sơn , TP Đà Nẵng

Cập nhật: 14/04/2026

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Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Outlet Manager
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Đà Nẵng
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
N/A
Công việc mong muốn
Ẩm thực

Giới thiệu bản thân

F&B Assistant manager with extensive experience in directing operations, sta coordination, and implementing customer service protocols to enhance guest satisfaction. Skilled in inventory management, team training, and compliance with safety and hygiene standards to optimize productivity and control costs. Focused on driving operational excellence and elevating service quality to support business growth and customer loyalty.

Trình độ học vấn chuyên môn

Duy Tan University

Hospitality & Tourism - Đại học

2010 → 2015

Kĩ năng

Kinh nghiệm làm việc

Store Manager tại Hoi An Roastery coee

9/2024 → Hiện tại

Hoi An

• Directed daily store operations to ensure compliance with safety standards and optimize overall team productivity. • Orchestrated sta scheduling and task assignments to maintain high service quality and enhance customer satisfaction. • Developed inventory management processes that improved stock accuracy and reduced product loss. • Implemented customer engagement strategies that increased loyalty and strengthened brand reputation. • Coordinated cross-functional communication between departments to streamline workflow and minimize operational delays.

Store Manager tại Phúc Long Tea & Coee Đà Nẵng

9/2020 → 3/2024 (3 năm 5 tháng)

Đà Nẵng

• Directed daily store operations to ensure consistent customer satisfaction and maintain high standards of service quality. • Coordinated inventory management processes to optimize stock levels and improve product availability and turnover. • Established sta schedules and delegated responsibilities to enhance team productivity and operational eciency. • Monitored compliance with safety and hygiene regulations to guarantee a secure and sanitary shopping environment. • Implemented promotional strategies that increased customer engagement and strengthened competitive positioning.

Cinema Manager tại Lotte cinema Hội An

9/2019 → 10/2020 (1 năm )

Hội An

• Directed daily cinema operations to optimize guest satisfaction and ensure seamless coordination between front-of-house and projection teams. • Established safety protocols and compliance measures to maintain a secure environment for patrons and sta. • Orchestrated sta scheduling and training programs to improve team eciency and service quality. • Implemented inventory management processes that enhanced cost control and minimized supply shortages. • Aligned promotional activities with operational capacity to maximize attendance and revenue generation. • Directed daily cinema operations at Lotte Cinema Hội An, optimizing sta performance and customer experience to increase ticket sales and operational eciency. • Oversaw daily cinema operations at Lotte Cinema Hội An, optimizing sta performance and customer experience to increase ticket sales and maintain high service standards.

F&BSupervisor tại Sunrise Premium resort Hội An

3/2015 → 9/2019 (4 năm 6 tháng)

Hội An

• Directed daily restaurant operations to maintain service quality and ensure compliance with safety and hygiene standards. • Coordinated sta schedules and task assignments to optimize team eciency and improve overall productivity. • Implemented customer service protocols that enhanced guest satisfaction and resolved complaints promptly. • Monitored inventory levels and procurement processes to minimize waste and control operational costs. • Trained and mentored team members to uphold performance standards and support career development. • Analyzed operational data to identify bottlenecks and recommend improvements for service delivery. • Collaborated with kitchen and front-of-house teams to synchronize workflows and elevate dining experience.

Mong muốn về công việc

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