SALES EXECUTIVE CUM RESERVATION AGENT tại Aquari Hotel Saigon

3/2024 → Hiện tại

HCMC

Be in charge of assigned Corporate segments (LOG/TRANS, TEX/GAR, F&B, HR, etc.) and Travel Agent. Handle reservations, amendments, cancellations, rooming lists, payments for Corporate, GIT, FIT, and Series bookings; follow up and resolve any issues during guest’s stay and after check-out. Handle conference and group dining requests upon request. Provide information and handled guest inquiries via email and phone. Develop new accounts and expand existing accounts through sales calls, sales list, sales trips. Maintain and update customer database, tracking sales activities and key information. Coordinate with internal departments (Front Office, Housekeeping, F&B, Security, etc.) to ensure smooth operation. Prepare reports and perform other tasks as assigned by Director of Sales.