Bar Supervisor tại Andochine Resort & Spa Phú Quốc

4/2022 → 5/2025 (3 năm )

Phú Quốc

Bar Supervisor Jan 2025 - May 2025 Manage bar operations: Oversee and coordinate all bar activities, ensuring smooth workflow and adherence to service standards. Handle customer feedback & issues: Quickly resolve arising problems or customer complaints to ensure maximum satisfaction. Coordinate with other departments: Work closely with service staff, kitchen, and cashier to maintain efficient service processes. Prepare regular reports: Report on revenue, ingredient consumption, and propose improvements for bar operations. Bar Captain Mar 2024 - Jan 2025 Staff Training and Support: Provide guidance and training for new or intern bartenders on drink preparation, service skills, and professional conduct. Quality Control of Beverages: Ensure drinks are made according to standard recipes, consistently high in quality, visually appealing, and aligned with restaurant/bar standards. Inventory Management: Monitor, record, and plan ingredient orders; manage stock levels and ensure efficient use of bar supplies. Bartender Apr 2022 - Feb 2024 Beverage Preparation: Prepare and mix a variety of cocktails, mocktails, coffee, and other beverages according to the menu or customer requests. Beverage Recommendation: Suggest and recommend drinks that suit customers' tastes and complement their meals. Bar Setup and Maintenance: Keep the bar area clean, organized, and fully stocked with necessary ingredients, tools, and service items.