A service professional with over 2 years of experience in high-performance customer care and personalized operations. Leveraging a Business Administration background, I execute active listening and empathetic problem-solving to cultivate brand trust. I consistently secured the "Top 1 Sales Ranking" through proactive consultation and service excellence. My goal is to contribute as a Spa Receptionist at Blue Ocean, utilizing my professional communication and conflict-resolution skills in a premium environment. Long-term, I aim to advance into management roles to drive growth and uphold the organization’s prestigious standards.