HOTEL GENERAL MANAGER tại GRUPPO STAY S.R.L.

1/2019 → 7/2026 (7 năm 5 tháng)

Cortina d’Ampezzo, Italy | 13 hotels · 450 rooms + 81 apartments

• Defined the Group’s strategic direction in collaboration with the Board of Directors. • Oversaw administrative management and the annual budget. • Implemented spending review and cost-control initiatives. • Coordinated with the properties’ General Managers to resolve operational and administrative issues. • Supported process standardization and performance improvement across the properties.

HOTEL GENERAL MANAGER tại LAZURE HOTEL & MARINA

12/2017 → 1/2019 (1 năm 1 tháng)

Herceg Novi, Montenegro | 5-star · 128 rooms

• Overall responsibility for hotel operations and performance. • Managed profitability, revenue, and guest satisfaction. • Optimized room and resort revenues through commercial strategies and revenue management. • Oversaw departments, service standards, and operational quality.

HOTEL GENERAL MANAGER tại AZURA DELUXE RESORT & SPA

10/2014 → 12/2017 (3 năm 2 tháng)

Antalya, Türkiye | 5-star · 330 rooms

• Led overall operations and implemented management standards. • Oversaw all departments and coordinated human resources. • Managed relationships with local authorities, corporate accounts, tour operators, suppliers, and guests. • Planned and controlled the full range of hotel services.

HOTEL GENERAL MANAGER tại HOTEL BOGATYR — PRE-OPENING

6/2013 → 10/2014 (1 năm 3 tháng)

Sochi, Russian Federation | 4-star · 290 rooms

• Led the hotel’s pre-opening and start-up for the Sochi Winter Olympic Games. • Organized administrative procedures and defined operating standards. • Recruited, trained, and prepared the entire workforce prior to opening. • Coordinated supplies, procedures, and relationships with institutional stakeholders. • Managed the hotel within the Sochi Park complex.

HOTEL GENERAL MANAGER tại HOTEL RAMADA — PRE-OPENING

6/2012 → 6/2013 (1 năm )

Lviv, Ukraine | 4-star · 103 rooms

• Managed the pre-opening and launch of the property for the UEFA European Football Championship. • Recruited, trained, and developed staff. • Defined operating policies, service standards, and departmental procedures. • Organized schedules and coordinated the activities of the entire team. • Focused on customer care, performance, and service quality.

HOTEL GENERAL MANAGER tại PURI SANTRIAN BEACH RESORT & SPA

3/2002 → 6/2012 (10 năm 3 tháng)

Bali, Indonesia| 4-star · 256 rooms

• Managed the entire resort, reporting directly to the CEO and serving as a member of the Executive Committee. • Focused on profitability, cost control, and productivity. • Oversaw service standards and guest experience. • Provided strategic direction, managed external relations, and prepared budgets. • Led an organization of more than 210 employees.

HOTEL GENERAL MANAGER tại HOTEL ADORA RESORT

3/1995 → 3/2002 (7 năm )

Antalya, Türkiye | 5-star · 500 rooms

• Overall responsibility for hotel operations, reporting directly to the CEO. • Oversaw the management team and key operational functions. • Managed projects and refurbishment initiatives. • Managed relationships with media, local authorities, businesses, and local stakeholders. • Oversaw overall resort operations and service standards.

DIRECTOR OF FOOD & BEVERAGE tại HOTEL ALVEAR PALACE

1/1990 → 3/1995 (5 năm 1 tháng)

Buenos Aires, Argentina | 5-star · 207 rooms

• Managed F&B forecasting, budgeting, and expense control. • Monitored monthly and annual results against corporate objectives. • Recruited, trained, and managed F&B teams. • Coordinated cross-functional activities to maximize customer satisfaction, productivity, and profitability.

ASSISTANT GENERAL MANAGER tại HOTEL CHÂTEAU D’OUCHY

9/1987 → 1/1990 (2 năm 4 tháng)

Lausanne, Switzerland | 4-star · 50 rooms

• Responsible for Sales & Marketing, Revenue Management, and Front Office Operations. • Reviewed operating procedures to improve service, performance, and safety. • Oversaw hygiene standards and the efficiency of F&B operations. • Coordinated restaurants, lounges, banqueting, kitchen, and support areas.

ANDREA FRANCESCHI - CEO

Gruppo Stay Srl

business@gruppostay.com