Food & Beverage Captain tại Havana Best Western Nha Trang

6/2019 → 2/2022 (2 năm 8 tháng)

Nha Trang

Food & Beverage Supervisor tại WYNDHAM GARDEN CAM RANH RESORT

3/2022 → 4/2024 (2 năm 1 tháng)

Cam Ranh

Assitant Outlet Manager tại Premier Residences Phu Quoc Emerald Bay Managed by Accor

5/2024 → 4/2025 (11 tháng)

Phu Quoc

Assitant Outlet Manager tại Radisson Blu Resort & Spa Cam Ranh

5/2025 → Hiện tại

Cam Ranh

.Food & Beverages Operation : .General handle complaint all guest happen and take main reponsible follow up and take action . .Planning for Buffet, Alacarte, Set Menu, Conference, Gala Dinner, Meeting..etc .Keep track of restaurant and bar business . .Oversee stock level . .Develop new ideas in conjunction with department heads which will increase sales , reduce costs or increase the productivity of the Food & Beverage operation . .Check and supervise the quality of food before serving customers, handle customer inquiries and complaints . . Absorb and collect customer feedback thereby planning to improve service quality . .Follow the information and programs of the restaurant from the boss to arrange and assign work to employees . .Management and preservation of assets and equipment of the department .. . .Divide the department's schedule, capture the situation of the number of visitors and arrange events for the team to implement . .Plan training on restaurant procedures and regulations . .Reporting and tracking department revenue . .Responsible for inspecting and supervising the preparation, serving arrangement, quality of food and drinks, tools, cleaning, re prevention and ghting . Perform tasks from superiors . .Plan and conduct on and off job trainning on monthly basic in order to achieve service standard and knowledge of staff . .Cleanliness of the entire F&B outlet Check outlet inventory with cost control department and the outlet heads .To do F&B trends and satisfaction focus .Report and analyze the profit and loss satement as well as describle what is being done to .Increase sales and decrease costs .Analyze food & beverage operations form the standpoint of operating costs , increasing sales , efficiency , merchandising principles , work simplification.