Hospitality executive and Founder of Uncle Ben Pty Ltd, specialising in building and scaling high-performance food & beverage concepts across Australia and Asia. With over 20 years of leadership experience across luxury hotels, integrated resorts, and multi-venue operations, Ben is recognised for delivering commercially driven hospitality systems that balance guest experience, operational excellence, and sustainable profitability. A key strength lies in the ability to design and implement tailored Standard Operating Procedures (SOPs) aligned to each concept’s positioning — from fine dining to high-volume operations — ensuring consistency, scalability, and brand integrity across diverse service environments. Track record includes: - Delivering 25%+ year-on-year revenue growth in multi-venue environments - Leading large cross-functional teams (50–150+ staff) across complex operations - Managing full P&L portfolios across F&B, gaming, and entertainment sectors - Executing pre-opening, concept development, and post-launch optimisation strategies - Developing concept-specific SOP frameworks and service standards to support long-term operational excellence