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Từ 5 đến 10 năm
Nhân viên
12 - 20 triệu
HCMC
Tiếng Anh (Khá)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Hutech University
Hospitality Management - Đại học
2017 → 2021
Kĩ năng
Kinh nghiệm làm việc
Receptionist tại Silverland Hotel
5/2025 → 5/2026 (1 năm )
Việt Nam
+ Welcome and check-in/check-out guests professionally. + Manage reservations, handle guest requests. + Provide information about hotel facilities and attractions. + Cooperate with departments to ensure guest satisfaction.
Reception, Cashier tại Palazzo (Sheraton Saigon Grand Opera Hotel)
5/2023 → 5/2025 (2 năm )
Việt Nam
+ Provides excellent customer service. + Prepares and completes all job related paperwork. + Records and balances all currency transactions in the computer. + Reconciles daily summaries of transactions and balances all currency transactions against cash on hand.
Hostess, Cashier tại Le Méridien Saigon
5/2021 → 5/2023 (2 năm )
Việt Nam
+ Welcome and greeting customer when come to restaurant. + Make a reservation, respond all the question when customer ask. Make correct file of customer, know about their preference, allergies. + Always update new voucher, promotion from the coporation or hotel to introduce to customer. + Make payment when customer finish their meal. Redeem, apply voucher or discount if they have. + Instructions and introductions to customer about their benefits, support when customer do not know how to use the app or how to use their benefits. + Ask customer about their meal, take note and make a file for manager to improve service and have an information to prepare for customer next visit. + Have knowledge about system, pos, currency, red invoice to do the bill.
Hotess tại Habanos specialist Vietnam
6/2020 → 5/2021 (10 tháng)
Việt Nam
+ Take care and always pay attention to guest. + Serve more than standard for Vip guest, celebrity. + Need to be professional, know what guest need. For Vip guest and familiar guest, remember their hobby, habit.
Hostess, Cashier, bar back tại Bay hotel & resort saigon
6/2019 → 4/2020 (10 tháng)
Việt Nam
+ Recommend foods and drinks to customer. + Have a conversation while waiting for foods and drinks. + Observe customer to help them if they need. + Check cash float, check currency rate to change money for customer. + Make reports of sales every day. + Take order from server. + Prepare ingredients, make some syrup for signature cocktail, creative new cocktail for festive or change for few month. + Have knowledge about alcohol, spirit.
Hostess, Cashie tại Zumstart company
7/2017 → 7/2019 (2 năm )
Việt Nam
+ Prepare before customer comes, make sure everything all clean and tidy. + Recommend foods and drinks if guest can't choose. + Take care of customer while using meal at restaurant, make sure quality of foods and drinks always good. + Training for new colleague about service, know how to take care of guest. + Prepare cash, bills to change for customer. + Check which foods, drinks are out of. + Make VAT invoice if customer need. + Help orther department if busy. + Do sales report in one day for supervisor. + Have a good pressure resistance ability to handle bill.



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