Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Đinh Ngọc Kim Hoàng
28 Lượt xem hồ sơ
Nữ, 15/02/1994, 32 tuổi
Võ Văn Kiệt, Phường Chợ Quán
Cập nhật: 12/05/2026
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 3 đến 5 năm
Nhân viên
12 - 20 triệu
HCMC
Tiếng Anh (Trung bình)
Trên 5.000
Kinh doanh & tiếp thị
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Đại học Trà Vinh
Quản trị kinh doanh - Đại học
2019 → 2023
Kĩ năng
| Sales Skills: Sales & Client Relationship Management | |
| Sales Skills: Corporate & B2B Sales | |
| Sales Skills: Negotiation & Closing | |
| Core Skills: Customer Service Excellence | |
| Core Skills: Problem Solving | |
| Core Skills: Cross-functional Coordination |
Kinh nghiệm làm việc
Sales Specialist tại Hotel Mandala Chăm Bay Mũi Né
4/2025 → Hiện tại
HCM
-Provided consultation and sold hotel services including accommodation, F&B, and MICE to corporate clients, travel agencies, and group customers. -Handled bookings for both group and individual guests from online and offline channels. -Sourced and developed new clients in the travel agency and corporate segments. -Maintained and strengthened relationships with existing partners to drive repeat business. -Monitored customer demand through community channels (Facebook, Zalo, etc.) to identify potential leads. -Coordinated with internal departments to ensure smooth service delivery for guests. -Supported group clients during their stay when required. -Participated in sales and marketing campaigns as assigned by the department. -Conducted market and competitor research to provide updates to management. -Proposed sales ideas and potential market opportunities when applicable. -Reported work progress and performance to the line manager.
Key Account Specialist tại GHN - Express
7/2024 → 2/2025 (7 tháng)
HCM
-Make quotation and negotiate with key accounts about shipping fee, situations, hub stations, regions - Operate as the lead point of contact for any and all matters specific to GHN's key accounts (top e-commerce players in VN). - Build and maintain strong, long-lasting customer relationships. - Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors. - Ensure the timely and successful delivery of GHN's solutions according to customer needs and objectives. - Assist with high severity requests or issue escalations as needed. - Daily/ Monthly/Quarterly/Yearly forecast the volume from the key accounts. - Identify and grow opportunities to ensure growth volume/revenue of customers.
Senior Quality Control Associate tại J&T Express Vietnam
4/2024 → 7/2024 (2 tháng)
HCM
- Control incoming and outgoing goods at post offices in your managed area. - Control the work quality of post office staff (mail carriers - tellers - post office managers), promptly detect violations to propose appropriate handling levels according to regulations. - Synthesize and report the daily, weekly, and monthly situation to the head of the department and director. - Coordinate with departments in the office and operations to solve arising problems related. - Other tasks assigned by the manager.
Key Account Management Associate tại SPX Express
4/2021 → 3/2024 (2 năm 10 tháng)
HCM
- Make quotation & Operate as the lead point of contact for any matter related to Shopee Xpress key accounts. - Coordinate with Operation teams to identify the issues & improve the processes to ensure the timely and successful delivery of Shopee Express solutions. - Build and maintain strong, long-lasting customer relationships. - Regularly forecast the volume from the key sellers. - Identify and grow opportunities to ensure growth volume/revenue of accounts & develop a trusted relationship with them. - Assist with high-severity requests or issue escalations as needed. - Perform other duties as assigned by the line manager. - Able to coordinate with cross-functional teams to identify issues and follow up on solutions. - In-depth understanding of seller insights and ability to leverage these insights to build strong relationships with sellers. - Driven to achieve team goals and transparent to share ideas to help the team improve performance.
Senior Customer Success tại Logistics Ninjavan Company
3/2018 → 3/2021 (3 năm )
HCM
- Receive requests, feedback, and questions from partners using shipping services through Zalo, Mail channels, and support to answer, resolve problems and provide solutions. - Send reports and statistics to partners on each region's output, delivery rate, and shipping situation. - Provide a plan to improve the issues that partners are not satisfied with to promote partners to increase the volume - Discuss with the relevant departments the problems that partners often face in order to improve the bad aspects of the operation department. -Contact and visit partners to listen to their needs and difficulties. Building trust, and creating close relationships with partners for long-term cooperation. -Statistics and summarizing the team's work efficiency, offering solutions to improve and supporting the weak in the group to bring the team up to achieve high results at work.
Google
Facebook
Zalo
