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Nguyễn Tuấn Nhật
15 Lượt xem hồ sơ
Nam, 03/09/2000, 25 tuổi
Trường Vinh, Nghệ An
Cập nhật: 12/05/2026
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Từ 3 đến 5 năm
Outlet Manager
20 - 30 triệu
Đà Nẵng
Tiếng Anh (Khá)
5 sao
Ẩm thực
Nhà hàng/ Bar/ Pub
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
Kinh nghiệm làm việc
BANQUETING, IN VILLA DINING, PRIVATE DINING SEVER tại Regent Phú Quốc
6/2022 → 2/2023 (8 tháng)
Phú Quốc
• Working with a service philosophy to bring the restaurant to a villa for guests • Confident, yet humble, creating an inviting and approachable atmosphere for guests • Follow up on Forbes Travel Guide Standards that apply to restaurants and bars and ensure that I implement them within the service processes • Responsible for setting up trays according to the different orders and actively monitoring preparation times to ensure delivery of food & beverage items happens within a timely manner • Know where all 593 suites, villa numbers and room types are to deliver welcome amenities for guests • Deliver service Private Dining on the beach or villa upon guest request • Deliver service as a Banquet Server in 2 ballrooms with space for 300 guests in total
SERVER - OKU RESTAURANT tại Regent Phú Quốc
3/2023 → 10/2024 (1 năm 7 tháng)
Phu Quoc
• Follow up Forbes Travel Guide 5* Standard Personalize interactions within the service process, aiming to deliver initiative toward guests. • Understand the full sense of the menu and ensure that each guest's allergies and dietary needs are met. Acknowledge guests and remember dining preferences as well as their names and preferred seating Working with a hotel sommelier to learn the knowledge and know how to upsell wine and sake for the guests Work with the sommelier to plan a wine dinner, a pairing for menu and Omakase. • Do wine training for other staff and other outlets Know how to upsell quality products and use suggestive selling products Coordinate with the public area and engineering team to follow up on all kinds of furniture in the restaurant • Taking orders for food and beverages to restock in the restaurant • Do mark work points with the Cadena System of the IHG company
RESTAURANT SUPERVISOR/MAIN INCHARGE - OKU RESTAURANT tại Regent Phú Quốc
11/2024 → Hiện tại
Phu Quoc
• Report directly to the Head of Department • Maintain Forbes Travel Guide 5-Star service standards and guest satisfaction • Supervise daily operations of Oku - signature dining restaurant • Follow financial performance through cost control, upselling strategies, average check growth, and revenue optimization • Follow P&L tracking by monitoring daily revenue, cover count, labor deployment, food & beverage cost efficiency and expenses • Use restaurant management software for reporting and analytics • Lead service execution, manpower planning, and floor management • Handle guest feedback, complaint resolution, and service recovery • Train and develop the service team; support succession planning • Lead by example and promote a positive work environment
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