Dynamic professional with over 7 years of experience in customer success, operations coordination, and key account management within logistics and hospitality industries. Strong background in stakeholder communication, issue resolution, process coordination, and cross- functional collaboration. Currently transitioning into Human Resources with a strong interest in HR Operations and Talent Acquisition. Experienced in handling operational workflows, supporting process improvements, monitoring performance, and coordinating across departments in fast-paced environments. Passionate about contributing people-focused solutions while continuously developing expertise in HR practices and employee operations. Seeking an opportunity to transition into Human Resources, particularly in HR Operations or Talent Acquisition, where I can leverage my experience in stakeholder management, operations coordination, and process improvement to contribute to organizational and employee success while continuously growing within the HR eld.