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Nguyễn Diệu Thu

Nguyễn Diệu Thu

Hồ sơ 5 sao vàng 18 Lượt xem hồ sơ

Nữ, 18/12/2000, 25 tuổi

Lạng Sơn

Cập nhật: 18/05/2026

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Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Lạng Sơn
Ngoại ngữ
Tiếng Anh (Trung bình)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Kinh doanh & tiếp thị, Tiền sảnh

Giới thiệu bản thân

Dynamic hospitality professional with nearly 4 years of experience in hotel operations, executive administration, and sales within an international hotel environment. Experienced in client sourcing, group and banquet sales, and cross-department coordination to ensure successful event and group stay execution. Possess strong communication skills, a service-oriented mindset, and the ability to build and maintain long-term client relationships. Seeking a Sales Executive position to contribute to revenue growth and expand the hotel’s corporate and group customer base.

Trình độ học vấn chuyên môn

National Economics University (NEU)

Bachelor of Tourism and Travel Service Management - Đại học

2018 → 2022

Kĩ năng

Kinh nghiệm làm việc

FRONT OFFICE RECEPTIONIST tại Four Points by Sheraton Lang Son – Marriott International

9/2022 → 12/2022 (2 tháng)

Việt Nam

• Delivered professional check-in and check-out services in accordance with brand standards. • Handled guest inquiries, complaints and special requests professionally. • Promoted room upgrades and hotel services to maximize revenue. • Assisted guests with Marriott Bonvoy membership registration and benets

FRONT OFFICE RECEPTIONIST tại Vinpearl Hotel Lang Son–Vinpearl

2/2022 → 9/2022 (7 tháng)

Việt Nam

• Performed daily front desk operations including guest check-in and check-out. • Responded to guest concerns and ensured a pleasant stay experience. • Coordinated with hotel departments to ensure smooth service delivery. • Managed hotline calls, reservations and shift reports.

PERSONAL ASSISTANT TO GENERAL MANAGER tại Four Points by Sheraton Lang Son – Marriott International

1/2023 → 4/2025 (2 năm 3 tháng)

Việt Nam

• Provided executive administrative support to the General Manager. • Prepared business reports, meeting minutes and internal communications. • Assisted in operational planning and cross-department coordination. • Managed condential documents and ensured ecient workflow within the GM oce. • Facilitated communication between departments to support service quality and operational eciency.

SALES EXECUTIVE tại Four Points by Sheraton Lang Son – Managed by Vinpearl (Formerly managed by Marriott International)

4/2025 → Hiện tại

Việt Nam

• Conduct proactive client sourcing through calls, emails, networking activities and market research. • Prepare sales proposals, quotations, contracts and periodic sales reports. • Handle client inquiries and recommend suitable packages for corporate groups, meetings and banquet events. • Negotiate rates and close small-to-medium group bookings. • Coordinate site inspections, familiarization trips and client meetings. • Maintain and update client databases and sales records using Opera PMS to support sales tracking and client management. • Work closely with Front Oce, F&B, Banquet and Housekeeping departments to ensure seamless event operations. • Support on-site event execution and maintain communication with clients before, during and after events to ensure satisfaction.

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