ECOMMERCE EXECUTIVE tại Wyndham Garden Grandword Phu Quoc

7/2023 → 5/2024 (10 tháng)

Ho Chi Minh

ECOMMERCE MANAGER tại Anya Group

5/2024 → 2/2026 (1 năm 9 tháng)

Ho Chi Minh

+ Manage and optimize OTA and online distribution channels including Agoda, Booking.com, Expedia, Traveloka, Ctrip..... + Coordinate closely with DOSM to maintain key account relationships and maximize repeat business opportunities. +Conduct market and competitor analysis to support pricing and distribution strategies. +Expand hotel distribution networks through new channel partnerships and market development initiatives. + Update hotel content/promotions/room inventory and packages across all online channels + Ensure rate parity and monitor online performance across distribution platforms. + Making reports required. Provide a weekly sales update to the DOSM + Handle guest special requests, booking support, and payment follow-up. + Client care & complaint handling as required. + Monitor and maintain hotel information within channel management systems. + Experience in Hotel Channel : 1hotelconnect, SiteMinder,D-Edge, HotellinkSolutions. + Attendance at trade shows and similar events is crucial to make new contacts.