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Dưới 1 năm
Nhân viên
8 - 12 triệu
Tiếng Anh (Giỏi)
5 sao
Tiền sảnh
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Trường Đại học Ngoại Thương
Kinh doanh quốc tế - Đại học
2022 → 2026
Kĩ năng
| Language: Vietnamese, English (IELTS 7.5) | |
| Tools: Microsoft Office, Google Applications. |
Kinh nghiệm làm việc
ENGLISH TEACHER | Online tại LANGMASTER JSC
8/2022 → 11/2025 (3 năm 3 tháng)
Viet Nam
● Delivered English instruction for primary and lower secondary students, as well as working adults, covering both grammar and communication skills. ● Designed and adapted lesson plans and materials tailored to different age groups and learning needs. ● Monitored and assessed student progress regularly, adjusting teaching approaches to improve learning outcomes. ● Maintained close communication with parents and adult learners to track progress and provide feedback. ● Facilitated interactive activities to enhance students’ engagement and practical language use. ● Achieved strong learning outcomes: students consistently scored above 8.0 in school English assessments, while adult learners gained confidence in communication and effectively applied English in the workplace.
ACADEMIC CONSULTANT | On-site tại ODIN EDUCATION AND TRAINING DEVELOPMENT JSC
9/2025 → 1/2026 (4 tháng)
Viet Nam
● Collaborated with universities (e.g., VNUA, TMU, UFM) and high schools to implement IELTS preparation programs aligned with institutional graduation requirements. ● Interpreted and communicated English proficiency standards and graduation policies, ensuring students clearly understood academic requirements. ● Assessed students’ English proficiency levels and designed tailored IELTS learning pathways aligned with individual goals and timelines. ● Advised and supported 100+ students in IELTS program enrollment, driving improved English proficiency outcomes in line with institutional graduation requirements. ● Coordinated with partner institutions and internal academic teams to ensure effective program delivery and student support. ● Maintained ongoing engagement with students, monitoring progress and adjusting learning plans to optimise performance outcomes.
GUEST RELATIONS OFFICER | On-site tại Sofitel Legend Metropole Hanoi
3/2026 → 6/2026 (3 tháng)
Hà Nội
● Provided guests with accurate information on hotel services, amenities, and local attractions, ensuring a high-quality and personalised experience. ● Responded promptly to guest inquiries, requests, and concerns, coordinating with relevant departments to ensure timely resolution. ● Maintained proactive follow-up with guests to ensure satisfaction and continuously improve service quality. ● Handled guest communications, including receiving, recording, and relaying messages with accuracy and professionalism. ● Managed special requests from guests with diverse needs, delivering tailored solutions to enhance their stay experience. ● Coordinated VIP arrivals by communicating with relevant teams to ensure seamless guest experiences, including room preparation and personalised services.



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