Personal PR & Skills Languages: Japanese Major (FPT University). Fluent in English with a TOEIC score of 875. Direct communication with international guests and management. Hospitality: 1-year experience working at a hotel in Japan. Master of "Omotenashi" service mindset and high discipline. Tech & Admin: ICDL Certified. Quick to master hotel management systems (Opera/MAS), handling data and payment with 100% accuracy. Soft Skills: Problem-solving, complaint handling, calm under pressure, and active teamwork. Work Ethic: High sense of responsibility and dedication developed through 1-year of experience in Japan.