I am a hospitality leader with 15+ years of international experience, specializing in hotel and resort operations, guest experience, and commercial performance. My career has taken me across 9 countries — including the Maldives, Saudi Arabia, UAE, Thailand, Laos, Cambodia, Egypt, Tanzania, and Nigeria — leading multi-cultural teams in both resort and city hotel environments. Each market has shaped how I approach operations, guest experience, and revenue strategy. I specialize in bridging what is often separated in hospitality: operations and commercial performance. I manage end-to-end hotel operations (Front Office, Housekeeping, F&B, Maintenance, Recreation, Spa, Security) while also driving revenue and distribution strategy including ADR, RevPAR, OTA optimization, direct booking growth, and digital performance. I also bring hands-on experience in guest experience design, having started my career in Recreation and Wellness and working as a Registered Yoga Teacher (RYT-200) and certified fitness trainer. This background has helped me design guest programs and experiences that go beyond standard hotel offerings. Key achievements include: +15% ADR, +28.8% RevPAR at Kendwa Rocks Zanzibar, with 4x growth in direct bookings +15% net profitability improvement at Pawapi Resort Thailand through yield and cost optimization Restructuring OTA presence, removing fraudulent listings, and improving online visibility from scratch across multiple properties I have supported ISO 9001, ISO 22000, Green Star, Forbes Travel Guide, and LQA standards implementation, ensuring both operational discipline and guest service consistency. I’ve led teams across Africa, the Middle East, and Asia, and work fluently in English and Arabic. I am most effective in environments where operations, revenue, quality and guest experience are treated as one integrated system.

General Manager, Deputy General Manager, Resort Manager, Hotel Manager, Operations Manager, Quality Manager, Guest Experience & Relations Director, Sales & Marketing Director, Recreation & Spa Manager