Customer Service Agent, Flight Attendant, and CATSA Screening Officer. Professional, motivated, enthusiastic, forward thinking. Experienced in all aspects of customer focused service delivery. People oriented and team focused. Positive and out-going. Focused on improving productivity and performance. Hands-on, practical style with excellent communication skills. HIGHLIGHT OF SKILLS AND ABILITIES: • 15+ years of Excellence in providing Superior Customer Service • 10+ years of experience as a Flight Attendant and Passenger Service Agent • Excellent Written and Oral Communication skills • Multitasker with innovative Problem-Solving skills • Bondable, dependable, efficient, adaptable, competent • Operates effectively independently and in a team environment • Strong and Physically Fit. • Language Proficiency – Fluent English and Basic French • Computer Literate, Internet and Social Media savvy • Experienced working with Persons with Disabilities