Receptionist tại Minera Hot Spring Binh Chau

5/2025 → Hiện tại

Việt Nam

Handled guest check-in and check-out procedures efficiently while ensuring a welcoming and professional guest experience. Managed room assignments, special guest requests, and coordinated with Housekeeping to ensure room readiness. Assisted with reservation pre-registration, room blocking, and daily room status monitoring. Maintained accurate cashiering procedures including deposits, payments, and billing in accordance with hotel policies. Promoted hotel services and room upgrades through suggestive selling techniques. Responded to guest inquiries and resolved issues promptly to maintain guest satisfaction.