B&F Attendant tại Renaissance Riverside Hotel Saigon - Viet Kitchen

7/2023 → Hiện tại

Việt Nam

In charge of all cashiering tasks with strong knowledge of POS systems and transactional procedures, ensuring accuracy and efficiency in daily operations. Actively contributed to boosting the restaurant’s ranking, achieving Top 10 on Tripadvisor in 2024 through excellent service and guest engagement. Key role in the team’s F&B service score, achieving and maintaining K Goal year-to-date (Ren Star Award in April 2024 and June 2025). Passed Brand Standard Audit (Green Zone) 2 years in a rows / Key person in 2024, 2025. Ability to engage customers in meaningful conversations to identify preferences and interest. Controlling and reporting on essential restaurant equipment and supplies: Cashier equipment, cutlery, tableware and other operational tools, to ensure smooth daily operations. Facilitate the onboarding process of new trainees through guidance and hands-on training as part of the Buddy Program.