Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Jayden Binh-Nguyen
16 Lượt xem hồ sơ
Nam, 09/10/1993, 32 tuổi
Vinsmart City Tay Mo, Hanoi
Cập nhật: 07/06/2026
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
30 - 40 triệu
Tiếng Anh (Giỏi)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Douglas College Vancouver, Canada
Post Baccalaureate Diploma: Hospitality Services Management - Khác
2020 → 2022
Williams Angliss Institute Melbourne, VIC, Australia
Bachelor of Hospitality And Tourism Management - Đại học
2013 → 2017
Kĩ năng
Kinh nghiệm làm việc
Post-Baccalaureate Diploma in Hospitality Services Management tại Douglas College Full-Time Study Vancouver, Canada
5/2020 → 4/2022 (1 năm 11 tháng)
Canada
Relocated to Canada to pursue advanced hospitality education and broaden international hospitality exposure. Strengthened knowledge of hospitality leadership, service excellence, and global hotel operations. Successfully transitioned into the Canadian hospitality industry and began a leadership career with Marriott International upon graduation.
Assistant Front Office Manager tại The Westin Wall Centre Hotel, Vancouver, BC, Canada
5/2022 → 5/2025 (3 năm )
Canada
Collaborated with the Leadership Committee to develop and execute strategic plans that enhanced operational performance, guest satisfaction, and team engagement in alignment with Marriott International’s service vision. Directed front office operations for a large-scale, high-volume property, ensuring brand excellence and operational integrity. Championed property-wide projects and service campaigns designed to elevate the guest journey, optimize workflow, and strengthen the Westin brand culture. Strategic Leadership: Partnered with executive leadership to align departmental goals with the hotel’s commercial strategy. Directed initiatives focused on driving profitability, improving service efficiency, and achieving top-tier guest satisfaction performance. Project & Campaign Leadership: Led major service enhancement projects and brand engagement campaigns, ensuring full alignment with Marriott’s brand promise and operational goals. Oversaw cross-departmental collaboration, training, and implementation to deliver measurable results. Training & Talent Development: Directed comprehensive training and coaching programs to develop front office leaders and associates. Fostered a culture of empowerment, professional growth, and accountability that elevated both service delivery and team retention. Brand Standards & Compliance: Assisted in implementing and monitoring brand standard projects, ensuring consistent compliance and excellence across guest touchpoints. Collaborated with Quality Assurance and Brand teams to prepare for internal audits and property evaluations. Guest Experience & Results: Championed guest satisfaction and service recovery programs, leading the property to achieve Best Canadian Westin in 2024 for ITR (Intent to Recommend) Score. Elevated service culture through continuous feedback, empowerment, and innovation. Recognition & Awards: Honored with the Service Excellence Award and Leader of the Month Award for exceptional leadership, operational impact, and guest advocacy.
Google
Facebook
Zalo
