Leaving Vietnam at 15 and spending my formative years studying, working and volunteering in Canada shaped both my professional outlook and personal values. Living independently from a young age taught me adaptability, resilience, cultural awareness, and the importance of creating meaningful human connections across different environments. Over the years, I have built experience across hospitality, aviation, luxury cruise, healthcare, property management and combining sales, reservation & guest services. Working in multicultural settings across Canada and Vietnam has allowed me to support international travelers, locals, guests and stakeholders from diverse backgrounds while developing a service philosophy centered on empathy, professionalism and attention to detail. My career journey began early through volunteer programs, community initiatives, and frontline roles, eventually leading to opportunities across multiple regions of Vietnam including Hanoi, Hai Phong, Quang Ninh, Da Lat, and Sai Gon. These experiences deepened my understanding of both international service standards and the unique cultural identity of local destinations. Beyond operations and guest relations, I am particularly interested in the intersection of hospitality, cultural exchange, sustainable tourism, community-based experiences and international diplomatic engagement. As an Overseas Vietnamese returning home, I have developed a growing appreciation for projects that preserve local heritage, strengthen communities and create authentic experiences for visitors and residents alike. I am passionate about creating environments where people feel welcomed, understood and genuinely cared for. Whether supporting guests, coordinating travel experiences, assisting executives or contributing to operational excellence, I strive to bring reliability, curiosity and a customer-centered mindset to every role. Outside of work, I enjoy exploring local coffee culture, discovering independent hospitality concepts, attending industry events, and connecting with professionals who share a passion for service, travel, culture and unforgettable experiences.