Front Desk Agent tại Sol By Melia Phu Quoc

5/2025 → 6/2026 (1 năm 1 tháng)

Phú Quốc

— Gave a warm welcome to all the guests, ensuring a positive impression upon arrival. — Assisted guests with registration and check-in when the room were ready. — Recived guest’s phone call and transferred to relevant department. — Provided information and recommendations about locations and activities, ensuring a positive experiences for the guests during their vacation. — Completed front office administrative tasks efficiently. — Resolved any guest issues and handled emergency situations.