Front Office Supervisor tại Nicecy Hotel Suites & Cochin Hotels

5/2023 → Hiện tại

Việt Nam

- Supported the management of a team of hotel employees, focusing on learning operational procedures - Contributed to the execution of strategies under the guidance of senior leadership - Participated in promoting the hotel's facilities and services to guests -Assisted guests with reservation arrangements and addressed their special requests, gaining customer service experience - Helped establish databases and tracking systems, ensuring data accuracy and developing organizational skills