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Hồ sơ 5 sao vàng 11 Lượt xem hồ sơ

Nữ, 04/10/2001, 24 tuổi

Bảo Ái - Lào Cai

Cập nhật: 24/06/2026

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Kinh nghiệm làm việc
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Hà Nội
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
4 sao
Công việc mong muốn
Kinh doanh & tiếp thị

Giới thiệu bản thân

With a solid background in the service industry and a strong project management mindset, I am condent in applying for the Hotel Sales position. I possess hands-on experience in understanding the specic needs of partners and clients, enabling me to deliver comprehensive solutions for both corporate accommodation and rigorous banquet event requirements. I am deeply committed to building long-term relationships with corporate accounts and ensuring seamless cross-departmental collaboration to guarantee the success of every event. I look forward to contributing my expertise to drive sales performance and foster the sustainable growth of your hotel brand.

Trình độ học vấn chuyên môn

Kĩ năng

Language Pro�ciency: Proactive in continuous learning, with a strong focus on specialized terminology in tourism and event management to provide high- quality support to international clients.
Visual Content & Design: Leveraging skills in photography and image editing to create compelling, professional sales kits and customized proposals that e�ectively showcase our services.
Market Intelligence: Passionate about tracking market fluctuations in real estate and tourism, which enhances my ability to anticipate corporate client needs and provide strategic solutions
Service & Culinary Experience: Regularly experiencing premium hotel and restaurant services to analyze operational workflows, service standards, and current trends in banquet design.
Networking & Professional Development: Actively participating in industry seminars and workshops to expand professional networks and stay updated on the latest trends in hospitality and event management.

Kinh nghiệm làm việc

Sales Executive cum tour operator tại The Ann hotel Hanoi

5/2022 → 5/2024 (2 năm )

Việt Nam

• Welcomed guests with a professional and friendly attitude, ensuring a positive rst impression and a smooth check-in experience. • Handled reservations and cancellations eciently via phone, email, and online booking systems; coordinated room allocation and special requests to maximize guest satisfaction. • Performed check-in and check-out procedures, including verifying guest identication, managing payments, and resolving any discrepancies during the stay. • Addressed guest inquiries and concerns promptly and eectively. • Informed guests about additional hotel services and promotions, enhancing their overall experience and creating opportunities for upselling. • Coordinated and allocated tasks among relevant departments such as the restaurant, security, engineering, and housekeeping to ensure smooth operations.

Sale Event Executive tại Hanoi Convention Center

12/2024 → 4/2026 (1 năm 4 tháng)

Việt Nam

1. Client Acquisition and Development •Identied and developed potential clients including corporations, organizations, and agencies with event organization needs. • Sourced clients through multiple channels such as company databases, social media, email marketing, networking, and trade fairs. • Built and managed a database of potential customers. 2. Event Service Consultation and Quotation • Identied clients’ requirements, including event scale, concept, and budget. • Provided consultation on event services such as: Conference and meeting rooms, stage setup, sound and lighting systems, tea break, catering, and decoration • Prepared event proposals and quotations. 3. Negotiation and Contract Signing • Negotiated service pricing and contractual terms with clients. • Prepared and nalized event organization contracts. • Monitored payment schedules and ensured timely payments. 4. Event Coordination and Implementation • Coordinated with operations, technical, and F&B teams to execute events. • Communicated client requirements to internal teams. • Monitored the preparation progress to ensure successful event execution. 5. Customer Relationship Management • Supported clients throughout the event preparation and execution process. • Handled and resolved any issues that arose. • Completed payment procedures and invoicing for clients. • Maintained post-event relationships to encourage repeat business and referrals.

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