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Tuấn Nguyễn

Tuấn Nguyễn

Hồ sơ 5 sao vàng 23 Lượt xem hồ sơ

Nam, 17/11/2001, 24 tuổi

Phường An Khánh, Thành phố Hồ Chí Minh

Cập nhật: 30/06/2026

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Kinh nghiệm làm việc
N/A
Vị trí
Nhân viên
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
N/A
Quy mô công ty lớn nhất từng làm
N/A
Công việc mong muốn
Kinh doanh & tiếp thị
Lĩnh vực
Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch

Giới thiệu bản thân

Hospitality Management graduate with experience in luxury hotel Event Sales Coordinator, F&B Sales Coordinator, and Business Operations. Experienced in coordinating corporate and premium events, managing client relationships, and collaborating with cross-functional teams to deliver exceptional guest experiences. Passionate about sales, event management, and business development, with a long-term goal of growing into commercial and business leadership roles.

Trình độ học vấn chuyên môn

Van Lang University

Hospitality Management - Đại học

2020 → 2024

Kĩ năng

Tin học văn phòng
Sáng tạo
upselling
Kĩ năng giao tiếp

Kinh nghiệm làm việc

F&B SALES COORDINATOR tại HOTEL DES ARTS SAIGON

10/2024 → 8/2025 (10 tháng)

Việt Nam

Event Sales Support & Coordination Assist and accompany clients on site inspections to introduce venues and event solutions. Managed and successfully followed 3 corporate events (approximately 30 guests each) from quotation to execution. Supported Event Sales in coordinating 15+ premium events (40+ guests) by liaising with clients, preparing BEOs and contracts, coordinating logistics and cross-department operations, and supporting successful event execution for luxury brands including Louis Vuitton, Cartier, and Nuxe. Manage client journey end-to-end (pre, during, and post-event) to ensure smooth execution and satisfaction. Coordinated closely with F&B, kitchen, banquet, stewarding and operations teams to ensure seamless event delivery. F&B Sales Support & Coordination Handled daily FIT booking inquiries across four restaurant outlets, including managing over 15 small- group bookings (10–30 guests) from inquiry to confirmation. Prepared quotations, coordinated reservation requests, and followed up with clients to convert inquiries into confirmed bookings. Maintained and updated the F&B customer database, supporting customer segmentation and targeted promotional activities. Consulted guests on dining packages and successfully upsold F&B products to maximize revenue from walk-in guests and small-group bookings.

Operations & Customer Success tại BEWAO CORPORATION

9/2025 → Hiện tại

Việt Nam

Managed customer support across multiple communication channels while maintaining high customer satisfaction. Designed and optimized chatbot training workflows, improving AI response quality and operational efficiency. Developed operational dashboards and KPI tracking systems for AI training and customer support performance. Supported partnership development with healthcare providers and F&B businesses by preparing presentations and demonstrations. Collaborated with cross-functional teams to improve internal workflows, user experience and business operations. Assisted in QA testing and product improvement by identifying issues and providing operational feedback.

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